Frequently Asked Questions
Check out our frequently asked questions below. If you have a question that isn't listed, please contact us.
Basic information on kayaks and kayaking.
Q: Can you fall out of the kayaks easily?The kayaks we use are Aqua II's, which are very stable and safe sit on top kayaks you can get. The Aqua II is designed with the beginner in mind, so falling out of these kayaks is very hard.
Q: What if I can't swim?Everyone on our tour must be wearing a lifejacket. If you don't know how to swim, please notify the tour guide and wear your life jacket at all times (even during snorkelling).
Information about the tour and kayaking destination and location.
Q: How do I get to the departure point?The tours depart from Marine Pde, Labrador, northern boat ramp, in front of the Grand Hotel. We also offer courtesy Hotel pick up from Biggera Waters to Mermaid Beach.
Q: Do you guarantee to see dolphins?The dolphins we see are wild dolphins and we do not disturb them in their natural environment. We see them approx 80% of the time. To see them is the luck of being in the right place at the right time.
Q: What's the snorkelling like?We see an abundance of sub-tropical fish in all different shapes, colours and sizes such as Butterfly fish, Angel fish, Damsel fish, Butter Brim, Sergeant Beagle Major's, Moray Eels, Puffer fish etc
Q: What's the air & water temperature like in winter?The Gold Coast has a sub-tropical climate which means perfect conditions all year round. Winter air temperature is approximately 23 - 24 degrees and winter water temperature is approximately 19 degrees. We provide wetsuits during winter for your added comfort.
Additional information on the tour and kayaking.